Order & Delivery
Order
Order
Please include the product name, your address, phone number, and name in your email, and send it to: millstone-yoshida@helen.ocn.ne.jp Alternatively, you can use our contact form
This is a translated message using ChatGPT. We will respond to inquiries regarding the shipping schedule of your order via email.
Product price and payment method
For international shipping, both the product price and shipping cost are required. The shipping cost varies depending on the country and region. The prices listed in the catalog include the product price and shipping cost to North America. After reviewing your order email, we will calculate the shipping cost and provide the exact total amount via email.
Payment Methods
Before shipping the product, we will send you an invoice via email through PayPal. Please make the payment using your credit card. Once we confirm the PayPal payment, we will proceed with the shipment.
Delivery
For international deliveries, we use UPS as our shipping carrier. The tracking number will be included in the email confirming that your order has been shipped. The delivery time is approximately 6 days for Asia and 10 days for regions outside of Asia. Please note that you may be required to pay import duties upon receiving the product. Kindly make this payment on your end. We are unable to determine the amount of import duties from Japan, so please check with the relevant authorities in your country if necessary.
